Log in to manage your account and payments

How do I log in to Katanaspin if I already have an account?

Open the Katanaspin site or app, tap “Log in,” then enter the email (or phone number) and password you used at sign-up. If you turned on two-step verification, enter the one-time code sent to you.

What should I do if Katanaspin says my password is wrong but I’m sure I typed it right?

Use “Forgot password” and reset it from the email or SMS link, then try again with the new password. If your device auto-fills an old password, delete the saved entry and re-enter it manually.

Can I sign in to Katanaspin with my phone number instead of my email?

Yes—if your account was registered with a phone number, you can log in using that number and your password. If your account was created with email only, the login screen will accept the email instead.

What do I do if I don’t get the login code from Katanaspin when it asks for verification?

Wait 60 seconds and request a new code, then check that your phone has signal and that the number on your profile is correct. If it still doesn’t arrive, switch to email verification if that option appears on the same screen.

How can I log in to Katanaspin on a new phone without getting locked out?

Install the app or open the site, log in with your usual details, and complete the verification step when it prompts you. If you used an authenticator app before, move the authenticator to the new phone first or use backup codes if you saved them.

Can I stay signed in on Katanaspin, or will it log me out every time?

You can stay signed in if you choose “Remember me” on a private device. On shared devices, skip that option because Katanaspin keeps the session active until you log out or clear the browser/app data.